Terms and Conditions

Costs The first item will cost £23.00 and any additional items are charged at £11.00 each. If you have more than 10 items which need collecting you must get a quote from us - call 0115 981 9911 or complete the special collection quote form. Payment is taken at the time of booking using a credit or debit card. If you wish to pay by cheque please call us on 0115 981 9911. There are no concessionary rates. If you have a shed that needs collecting, please ring us for a quote as sheds are NOT charged at the above rate.

Collection day On your chosen collection day your item(s) must be left for collection in a visible place at the front of your property from 7am.

What cannot be collected? The special collections service does not collect commercial or industrial waste, builders' rubble, paving slabs, hazardous/chemical waste, pesticides, oils, and any items that are too large or heavy (e.g. pianos) to be safely lifted into our vehicles. Also, we cannot collect mirrored wardrobes, any glass items e.g. tables, doors, etc, or items classed as scrap metal, eg fridges, freezers, cookers, metal bed frames, washing machines or televisions.